Privacy Policy

Last updated: October 3, 2026

Welcome to 1Kaam. This Privacy Policy explains how 1Kaam ("we", "us", or "our") collects, uses, stores, and protects information when you use our mobile application, website, and related services.

By using 1Kaam, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on the features you use, 1Kaam may collect the following information:

Account Information

Name
Mobile phone number
Account login information
Other information you voluntarily provide

Ride and Service Information

Pickup location
Drop-off location
Ride or service details
Booking date and time
Information required to provide requested services

Location Information

With your permission, 1Kaam may access your device's location to help identify your pickup location, calculate routes or distances, and provide location-based ride and service features.

You can control location permission through your device settings. If you do not grant location permission, some location-based features may not work correctly.

Device and Technical Information

We may receive limited technical information required to operate, secure, troubleshoot, and improve the application. This may include device information, operating system information, application information, IP address, and diagnostic information.

2. How We Use Information

We may use collected information to:

Create and manage your account.
Provide e-rickshaw and other requested services.
Process and manage bookings.
Help identify pickup and destination locations.
Communicate with you about your account or bookings.
Provide customer support.
Maintain application security.
Detect and prevent misuse or fraudulent activity.
Troubleshoot technical problems.
Improve the application's features and performance.
Comply with applicable legal requirements.

3. Sharing of Information

We do not sell your personal information.

Information may be shared when reasonably necessary to provide the service you requested.

For example, information relevant to a ride or service request may be shared with the appropriate driver or service provider so that the requested service can be fulfilled.

We may also share information with service providers that help us operate our application, such as hosting, authentication, database, analytics, security, or technical service providers. These providers are expected to handle information according to applicable contractual and legal requirements.

We may disclose information when required by law, legal process, governmental request, or when necessary to protect the rights, safety, security, or property of users or the service.

4. Firebase and Third-Party Services

1Kaam may use third-party services to operate application functionality, authentication, database services, hosting, security, analytics, or other technical features.

These services may process information according to their own privacy policies and applicable terms.

Where applicable, third-party services may include Google Firebase services used for authentication and application infrastructure.

5. Location Data

Location access is used only for features that require location, such as identifying pickup locations, providing route-related functionality, or connecting a user with a requested ride or service.

1Kaam does not require continuous background location access unless a feature explicitly requires it and the applicable permission has been granted by the user.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, maintain security, comply with legal obligations, and enforce our agreements.

When information is no longer required for these purposes, we may delete or anonymize it, subject to applicable legal requirements.

8. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.

You can also manage permissions such as location access through your device settings.

9. Account and Data Deletion

If you want to request deletion of your 1Kaam account or associated personal information, contact us using the contact information below.

            Data deletion request:
            Please contact our support team and provide the mobile number
            or account information associated with your account so that
            we can process the request appropriately.
        

10. Children's Privacy

1Kaam is not intended to knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information without appropriate authorization, please contact us so that appropriate action can be taken.

11. Third-Party Links

Our application or website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party services.

We recommend reviewing the privacy policy of any third-party service you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last updated" date displayed at the top of this page.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

1Kaam
Website: https://onekaam.shop
Email: bankitprajapati0@gmail.com

We will review privacy-related requests and respond in accordance with applicable laws and our available records.